Looking for answers or just interested in finding out all the nuts and bolts of what we do? Read our FAQs list below, or if you have a question that you need answered you can get in touch. We might even just add it to this list!

General FAQs

Why choose Eventful Planning?

With our many years of experience, our friendly & professional demeanor, and our ability to think creatively, we have earned a reputation of being fabulous to work with. Eventful Planning is flexible to the needs of our clients and we have never been faced with a problem or challenge we couldn’t fix.

Eventful Planning is a professional full time business and not an operation that simply runs on the side as a hobby. We have plans for most budgets and flexible payment options. Booking Eventful Planning is peace of mind that money can buy.

Unlike large event planning companies, we give you one-on-one service and we'll be there to ensure your event's success.

How do I know if Eventful Planning is a good fit for us?
Let's chat! We recommend a consultation to ensure that we’re the right fit for you and you're the right fit for us.
You have both "planning" and "coordination" listed in your services, what's the difference?
Fabulous question! And yes there is. For "Planning" we work with clients for a longer period of time (usually 6 months - 1 year prior to the event). During this time the planner assists the client by first seeing and understanding their vision for their event and then expanding the vision with their own expertise and design. The planner and client attend vendor meetings together so that the planner can understand from start to finish what their clients wants and needs are. With "Coordination" we start working with clients anywhere from 1-3 months before their event when most of the vendor details have been decided. The coordinator then takes all that information and creates a detailed timeline to assist not only them but the contracted vendors to be sure everyone is on the same page that day.
Do you offer flexible payment plans?

Payments on our most of our plans include two equal instalments, one upon booking and the other two weeks prior. However we can be very flexible to suit your needs, please let us know at time of booking.

How do you choose which vendors to use?

We don’t have a generic list of suppliers that we hand out, it's taken a long time to establish many of our vendor relationships. If we need to refer a vendor to any of our clients, we first get a sense of the vision, scope and budget and we match the vendors best suited to the needs of the client. We do not take kick backs or commissions.

Do I have to go through your vendors if I hire you as my planner/designer?

No, not at all. We are more than happy to work with any vendors you would prefer.

Event Services FAQs

How much do your event services cost?

All our events are unique depending on location, date, number of guests and services purchased. We gather all the pertinent information and design an event specifically geared towards your needs. Therefore the pricing is always different. Each client receives their own personalized proposal.

Can you source venues?

Of course we can!

How early should I start planning my event?

Some companies plan their events 12 months in advance! If you do need to plan a last minute event we will do our best to accommodate you but it is recommended that you confirm your event with us 30 days prior to your event date to ensure availability.

Wedding Services FAQs

Why should we hire a wedding planner?

Planning for a wedding is an incredibly exciting time; however there are an innumerable amount of details that go into making a once-in-a-lifetime event run smoothly. With a busy career and personal life, it can be difficult for couples to find the time and resources needed for such a task.

A wedding planner is an important resource that assists you plan your wedding. A planner will take care of all the little details, leaving you to enjoy your engagement and wedding day. For some, wedding details like: dress, cake, invitations, and favours are simple subjects to address when the time comes to planning the big day. However, for many, the mere thought of it all becomes too much too handle. Most couples find themselves over their heads as soon as the planning starts; drowning in the details.

The best decision a newly engaged couple could make is to consult with a professional wedding planning service as soon after the engagement as possible. By hiring a professional wedding planner, you will not only save time, but also unnecessary stress. You will benefit from your planner’s previous experience, creative suggestions, guidance, knowledge, and vendor connections. Most of all, you will be able to relax and enjoy your special day knowing that any problems or emergencies that may arise are in the hands of a seasoned professional.

When should we hire a wedding planner?

Ideally, you will hire your wedding planner shortly after your engagement so that you can begin working with them right away. Most couples contact us approximately 12-9 months prior to their preferred wedding date.

What happens during a consultation?

Consultations are an opportunity for us to get to know you and for you to know us. We learn about how you met, the story of your engagement and about your fabulous wedding day. 

We will then provide you with an overview of who we are, how we work and what you can expect from us. We review our planning approach, our package options and pricing.

Do you charge for an initial consultation?

Absolutely not, our initial consultation is complimentary. This is a chance for us to get to know each other and see if we’re a good fit for one another. 

My venue has an in-house coordinator; do I still need to hire a wedding planner/coordinator?

A coordinator at a venue and a wedding planner/coordinator are two completely different jobs.

The venue's coordinator represents the venue and has their best interest in mind. Their job does not include all the other details and assurances that go into your wedding day.

A wedding planner/coordinator, on the other hand, represents you and has your best interest in mind when working with all vendors and venue(s).

What should I look for when choosing a wedding planner?

Based on your needs, you should identify a wedding planner who can offer you a wide range of services and is flexible to handle as much or as little as you wish them to. Ideally, your wedding planner will provide you with ample ideas and guidance for your wedding. Most importantly, the planner you select must be someone that you feel comfortable and confident with; someone you can develop a connection with.

Will the person I meet with at my initial consultation be the same wedding planner/coordinator I work with?

Not necessarily. Any consultations prior to booking are to understand what sort of service you need from us. We then allocate the best and appropriate wedding planner/coordinator for your wedding. 

I’ve already hired all my wedding suppliers. Do I really need a wedding planner?

Many couples hire us purely for the peace of mind it brings and to not burden or rely on family and friends! You can engage us at any stage of the planning process. If you have already started planning your wedding and have hired your own vendors, we are happy to work with them. If you’d like a hand sourcing vendors we can assist with that as well. Or if you’d like to hire all your own suppliers and hire us just for day-of coordination, we have a range of plans to suit your needs.

I don’t want my coordinator to control my wedding. I want it to be MY day!
It is 100 percent YOUR day! We work with you as a creative team to make all your wedding day dreams come true. We believe success is when you walk into your wedding glowing and beautiful, ready to marry the love of your life and happy with the wedding we will have created together.